Aquatreat customer commitment

Customer Commitment

Why choose Aquatreat?

With Aquatreat as your chemical supplier, you will have the confidence to grow your business and develop in the future. As your supply partner, you will find us professional, reliable and flexible. 

Our commitment to you:

Product quality
Quality products and services are the benchmark of our business. We aim to provide products and services that consistently meet, if not exceed, customer requirements and expectations. We believe in the quality assurance mantra of ‘getting it right first time’ and accreditation to BS EN ISO 9001:2008 ensures we have a management system in place to help us meet our objectives.

Experienced technical back-up
Our experienced in-house staff and consultants provide a comprehensive technical back-up service for our customers to help solve all types of problems occurring in today’s water treatment environment. 

We are here to help you provide your customer with an extensive service that is such an important part of maintaining good customer relationships.

Complete product range
Our range of formulated and commodity products provide a comprehensive range of chemicals to resolve most water treatment problems. And if you require a product that is not part of our standard range, we have the contacts and flexibility to source and supply that specialist product to you.

Competitive prices
Competitive pricing and value for money are more important than ever in today’s current economic climate. We are continually reviewing our costs and supply chain to ensure we provide cost effective solutions for our customers.

Friendly customer service
Aquatreat originated as a family business, and over 35 years later we continue to believe in traditional values such as friendly and professional customer service, and working together as a team. Our customers are important to us and we pride ourselves in developing and maintaining long term customer relationships.

Reliable and efficient delivery
Transport logistics in today’s environment can be challenging but we understand how important it is to be able to rely on your deliveries. With our team of drivers and vehicles, as well as our approved logistics partners, we try to ensure that we have the most reliable and efficient systems in place to deliver your goods on time and to the right address.

We are committed to providing you with the right product at the right price.